Accessibility Statement

At Fragrance Secrets Perfumes Trading L.L.C., we are committed to ensuring that our website and services are accessible to all customers, including individuals with disabilities. We believe everyone deserves equal access to information, products, and support, and we continually work to make our digital experience inclusive for all.

---

Our Commitment

• We aim to follow recognized accessibility standards such as the Web Content Accessibility Guidelines (WCAG).

• Our goal is to provide a smooth, user-friendly online experience for all visitors, regardless of their abilities.

• We regularly review our website and implement improvements to enhance accessibility and usability.

---

Accessibility Features

To support an accessible online experience, our website includes:

• Clear and intuitive navigation

• Consistent page layouts

• Text alternatives for important images and non-text content

• Keyboard-friendly navigation options

• Readable fonts and proper color contrast

• Responsive design for mobile, tablet, and desktop devices

---

Ongoing Improvements

We acknowledge that accessibility is an ongoing effort. As our website evolves, we continue to test functionality, review user feedback, and make adjustments to improve accessibility features.

---

Feedback & Support

If you experience any difficulty accessing our website or need assistance, we are here to help.

📧 Email: info@thefragrancesecrets.com
📞 Phone: +971 56 427 8624 / +971 50 211 9101
🏢 Address: 5 37 St - Deira - Al Sabkha - Dubai, UAE

Customer Service Hours: Daily, 10:00 AM – 7:00 PM (UAE Time)
Response Time: We aim to respond within 1–2 business days.

---

Legal Compliance

This Accessibility Statement is designed to align with widely accepted accessibility principles and applicable regulations, including WCAG guidelines, ADA best practices, and other international accessibility recommendations.