We're Here to Help
Let's Talk Fragrance
Question about a scent, an order, or which oud suits a Dubai summer? Our Dubai-based team replies personally — most messages get an answer the same day, 10am to 7pm.
Reach Out
Ways to Connect
Pick whatever's easiest — we're quick on all of them.
Support Hours
Saturday to Thursday, 10:00am – 7:00pm (GST). Friday replies may be slightly slower.
Find Us
Our Location
Proudly based in Dubai, delivering to all seven Emirates.
Head Office
The Fragrance Secrets
5 37 St - Deira - Al Sabkha - Dubai, UAE
Delivery Coverage
Free delivery on orders above AED 250. Cash on delivery available across all seven Emirates. Same-day dispatch on in-stock orders.
Opening Hours
Saturday – Thursday: 10:00am – 7:00pm
Friday: Limited support
Instant Support
Need an Answer Now?
Skip the form — message our team on WhatsApp and chat with a real person about anything, from sizing to same-day delivery.