How To Checkout – The Fragrance Secrets

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  1. Add to Cart:

    • The customer browses your online store, selects products they want to purchase, and adds them to their shopping cart.
    • The cart displays a summary of the selected items, including product names, quantities, and prices.
  2. Proceed to Checkout:

    • Once the customer is ready to complete their purchase, they click the “Checkout” or “Proceed to Checkout” button.
    • This action takes them to the checkout page.
  3. Shipping Information:

    • On the checkout page, the customer provides their shipping information:
      • Full name
      • Shipping address
      • Contact details (phone number or email)
    • If you offer multiple shipping options (e.g., standard, express), they can choose their preferred method.
  4. Billing Information:

    • Next, the customer enters their billing information:
      • Credit card details (if paying by card)
      • Billing address (if different from shipping address)
      • Other payment details (e.g., PayPal, Apple Pay)
  5. Review Order:

    • Before finalizing the purchase, the customer reviews their order summary:
      • Product details
      • Shipping method
      • Billing information
    • They can make any necessary adjustments.
  6. Place Order:

    • Once satisfied, the customer clicks the “Place Order” or similar button.
    • The system processes the payment and confirms the order.
    • An order confirmation page appears, displaying the order number and other relevant details.
  7. Confirmation Email:

    • Simultaneously, an order confirmation email is sent to the customer’s provided email address.
    • The email includes:
      • Order summary
      • Shipping details
      • Payment confirmation
      • Estimated delivery date
  8. Post-Purchase Actions:

    • After completing the checkout process, the customer can:
      • Track their order (if available)
      • Contact customer support for any inquiries
      • Receive shipping updates via email or SMS
      • Leave a review or feedback (optional)
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